Terms of Service

1. Who we are

Rigsmith (“we”, “us”) is run by Cale, a sole trader based in Sydney, New South Wales, Australia (ABN 98493780747). You can reach us at cale@rigsmith.com.au. By using rigsmith.com.au, creating an account or subscribing, you agree to these terms and to our Privacy Policy.

2. What Rigsmith does

Rigsmith helps you plan a PC: it lists parts, compares prices from Australian stores and second-hand markets, checks that parts fit together, and estimates performance. We don’t sell PC parts. When you buy, you buy from the store you choose, on that store’s terms.

3. Prices, estimates and advice

• Prices are indicative. We check prices regularly, but stores change prices and stock at any time. Always confirm the price and availability at the store before you buy.
• Compatibility checks, frame rates, bottleneck figures and power estimates are estimates. They are based on published specifications and our own models, and real results vary with drivers, settings, games and individual parts. Check the manufacturer’s specifications before you buy.
• Claude build reviews are generated by an AI model. They are a second opinion, not a guarantee, and can be wrong.

4. Accounts

You need an account to save builds, set price alerts and subscribe. Keep your login details private; you’re responsible for what happens under your account. You must be 18 or older to subscribe to Pro, or have a parent or guardian’s permission. Builds you share with a share link can be seen by anyone who has the link.

5. Free and Pro plans

The Free plan costs nothing. Rigsmith Pro is a paid subscription with the extra features listed on the pricing page (for example up to 50 price alerts and 100 build reviews a month). Prices are shown in Australian dollars. We are not registered for GST, so no GST is charged.

6. Free trial

• New subscribers get Pro free for 7 days. One trial per person.
• A card is needed to start the trial. Unless you cancel before the trial ends, your card is charged the plan price when it ends, and the subscription then renews as described below.
• We email you before the trial ends to remind you.

7. Renewal, cancelling and refunds

• Pro renews automatically each month or year (whichever you chose) until you cancel. Payments are processed by Stripe.
• You can cancel at any time from Account → Manage billing. Pro keeps working until the end of the period you’ve paid for, then your account moves to the Free plan. Your saved builds stay; Pro-only features and extra alerts stop.
• Refunds: we don’t refund part-used periods or change-of-mind cancellations. Nothing in these terms limits your rights under the Australian Consumer Law: if the service has a major failure, you’re entitled to a refund. Contact us at cale@rigsmith.com.au and we’ll sort it out.
• Price changes: we’ll email you at least 30 days before a price change affects your subscription, so you can cancel first if you want to.

8. Store links and affiliate commissions

Some links to stores are affiliate links: if you buy after clicking one, the store may pay us a small commission at no extra cost to you. This never changes which parts or prices we show. As an Amazon Associate I earn from qualifying purchases. Store names are used only to identify where prices come from; Rigsmith isn’t affiliated with or endorsed by any store or manufacturer.

9. Fair use

Please don’t misuse Rigsmith: no scraping or bulk downloading of our data, no attempts to break, overload or get around security or plan limits, no reselling the service, and nothing unlawful. We may suspend or close accounts that do, and we’ll tell you why where we reasonably can.

10. Changes to the service

We’re a small business and the site will keep changing. We may add, change or remove features. If we remove a Pro feature in a way that matters to you, you can cancel and ask for a pro-rata refund of the unused part of your current period.

11. Your rights under Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or changes those rights.

12. Limits on our liability

To the extent the law allows: Rigsmith is provided as a planning tool, and we aren’t responsible for purchases you make from stores, for parts that don’t perform as estimated, or for losses that weren’t reasonably foreseeable. Where our liability can be limited, it’s limited to supplying the service again or refunding what you paid us in the 12 months before the claim.

13. Ending this agreement

You can stop using Rigsmith and ask us to delete your account at any time by emailing cale@rigsmith.com.au. We can end your access if you seriously or repeatedly break these terms.

14. Changes to these terms

If we change these terms in a way that affects you, we’ll update the date at the top and, for significant changes, email account holders before they apply.

15. Law

These terms are governed by the laws of New South Wales, Australia.

16. Contact

Questions or complaints: cale@rigsmith.com.au. We aim to reply within two business days. See also our contact page.